Domain transfers usually include a one-year extension of your domain registration. The exact transfer cost depends on the domain extension. Pricing is shown during the transfer process before confirmation.

In most cases your website and email continue working during the transfer process.

If DNS changes are required, guidance is available to help minimise any disruption.

Most domain transfers complete within five to seven days depending on the current registrar and domain extension.

Make sure your domain name is unlocked with your current registrar before starting the transfer. Domains are usually locked by default to prevent unauthorised transfers.

Request the transfer authorisation code, also known as the EPP code, from your current registrar. This code is required to approve the transfer of your domain to a new provider.

If transfer confirmation emails are not received, check whether domain privacy protection is affecting contact visibility. In some cases, temporarily disabling privacy protection helps ensure transfer-related messages are delivered correctly.

Domains registered or transferred within the last 60 days cannot be transferred again due to registry rules.

Some domain transfers may be delayed because of settings at your current registrar. The most common causes include domain lock status and privacy protection settings.

If your domain was recently unlocked, it may take some time before the change is recognised across registry systems. Even if the domain appears unlocked immediately, the transfer request might only succeed after a short delay.

Privacy protection services can also delay transfer confirmation emails if contact details are temporarily masked. In some cases, registry updates may take a few hours before the transfer can proceed normally.

If the transfer does not start as expected after these checks, support is available to help review the status with you.

Before starting the transfer, save a copy of your existing DNS records.

This helps ensure your website and email services continue working correctly after the transfer.