Microsoft Sender Requirements

Avoid Rejections in 2025

Email remains one of the most effective communication channels, but it is also a primary target for phishing and spoofing attacks. To improve security and trust in the email ecosystem, Microsoft has introduced new authentication requirements for high-volume senders—those sending over 5,000 messages per day to Outlook.com, Hotmail.com, and Live.com addresses.
Enforcement began May 5, 2025, and the rules align closely with similar initiatives from Google and Yahoo. Failing to comply can now mean your emails land in the Junk folder—or get rejected outright.

The New Rules in Detail

1. Who Is Affected?
Any sender domain delivering more than 5,000 messages per day to Microsoft consumer mailboxes. This applies whether you send directly or through a third-party email platform.
(Microsoft Tech Community)

2. Required Email Authentication Protocols
To meet Microsoft’s compliance baseline, senders must have:

  • SPF (Sender Policy Framework) – DNS record specifying authorized sending IPs. Must pass and align with the visible “From” domain.

  • DKIM (DomainKeys Identified Mail) – Cryptographic signature proving the email wasn’t altered in transit. Must pass and align.

  • DMARC (Domain-based Message Authentication, Reporting & Conformance) – At least p=none policy in DNS, aligned with SPF or DKIM.

(Validity.com, Valimail)

3. Enforcement Timeline

  • May 5, 2025 – Non-compliant messages start going to Junk.

  • Later phase (date TBD) – Non-compliant messages are rejected with SMTP error, such as:

     
    550 5.7.515 Access denied, sending domain [Domain] does not meet the required authentication level.

 

4. Best Practice Recommendations
Beyond authentication, Microsoft encourages senders to:

  • Use valid, monitored “From” or “Reply-To” addresses.

  • Include one-click unsubscribe links (RFC 8058 compliance).

  • Maintain clean mailing lists to reduce spam complaints.

  • Avoid misleading subject lines and only send to opt-in recipients.

(Proofpoint)

Why This Matters

The new policy is designed to fight domain spoofing and phishing by ensuring only authenticated, aligned messages reach the inbox. It also forces senders to follow modern deliverability practices.
While p=none in DMARC is allowed for now, the overall requirement marks a shift toward stronger, enforced email authentication across the industry.

How to Prepare

If you send high volumes of email to Microsoft addresses, you should:

  1. Audit your domain’s DNS – Verify SPF, DKIM, and DMARC are present and aligned.

  2. Test your authentication – Use tools like MxToolbox or Microsoft’s SNDS.

  3. Review sending practices – Update headers, add unsubscribe links, and clean lists.

  4. Monitor reports – Use DMARC reports to spot authentication failures before enforcement tightens.

Conclusion

Microsoft’s 2025 sender requirements raise the bar for email authentication and deliverability standards. By enforcing SPF, DKIM, and DMARC for high-volume senders, the company is taking a firm stand against spoofing and phishing.
For organizations that rely on bulk email, compliance is no longer optional—it’s the difference between reaching the inbox and being blocked entirely.

Microsoft has changed the way bulk email senders must deliver messages.
If you send more than 5,000 emails per day to Outlook, Hotmail, or Live addresses, you need to follow new rules that started on May 5, 2025.
If you don’t, your emails may go to Junk—or get blocked.
(Microsoft Tech Community)

The Rules

To reach Microsoft inboxes, your domain must use three tools:

  1. SPF – Lists which servers are allowed to send email for your domain.

  2. DKIM – Adds a digital signature to prove the email is genuine.

  3. DMARC – Tells receivers what to do if SPF or DKIM fail.
    At minimum, you need a DMARC record with p=none.

(Validity.com, Valimail)

Timeline

  • May 5, 2025 – Non-compliant emails go to Junk.

  • Next phase (date not set) – Non-compliant emails will be fully rejected with error code 550 5.7.515.

Best Practices

To keep your messages safe and trusted, Microsoft also suggests:

  • Use a real “From” or “Reply-To” address that works.

  • Add a clear unsubscribe link to all bulk messages.

  • Keep your mailing lists clean (remove invalid or inactive addresses).

  • Only email people who gave permission.

(Proofpoint)

Why It Matters

These changes make it harder for attackers to spoof domains or send phishing messages.
For businesses, following the rules is now the only way to stay in the inbox.

What to Do

  • Check your SPF, DKIM, and DMARC records.

  • Test them with tools like MxToolbox.

  • Update mailing lists and add unsubscribe links.

  • Watch your DMARC reports to find problems.

Conclusion

Microsoft’s new sender rules are here to stay. If you send bulk email, you must set up SPF, DKIM, and DMARC correctly. Doing this protects both your brand and your recipients—and ensures your emails get delivered.

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Albert Abdul-Vakhed

Founder of Hostgard. When he’s not obsessing over server performance and digital security, he’s probably writing blog posts like this one to help creators build smarter, faster, and reliable websites.

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